Zomato’s first ai tool: Jomato and Grucery delivery company Jomato has launched AI -equipped Customer Support Platform Nuget (NUGGET). This platform is for businesses around the world. It was announced today by the company’s co-founder and group CEO Deepinder Goyal. This has been revealed in exchange filing but after the closure of the equity market business. Earlier, Jomato shares reached the green zone today, recovering from the initial decline and the green shutdown. It had recovered from Rs 210.60 to the high of Rs 219.10 in Intra-Day and at the end of the day, the BSE has gained 1.18 per cent with a gain of 1.18 per cent at Rs 218.55 at the price of Rs 218.55.
What is special in Nugget?
The customer support platform Nagate that Jomato has introduced is equipped with AI. The cost will come down, no development team will be required. It will solve the queries up to 80 percent. It will learn in real time and prepare itself according to it. According to Deepinder Goyal, Nagate has been prepared in three years as an internal tool and it handles more than 1.5 crore support interactions every month on Zomato, Blinkit and Hypercore. The company has now announced to open it for businesses around the world and the CEO of Jomato claim that about 90 percent of those who have seen Nagate have also signed it. Nagate is the first AI tool of Jomato Labs.
How was the status of Zomato shares in a year?
Jomato’s shares had given more than 111 per cent returns in 9 months last year, that is, the money of investors had increased more than double. Last year, on 14 March 2024, it was at Rs 144.30, which is one year low for its shares. It rose more than 111 per cent in nine months from this lower level to Rs 304.50 on 5 December 2024, which is a record high for its shares. However, the shares came to a standstill here and currently it is more than 28 per cent downside from this record high.