RBI Bank New Number: In today’s time, it has become common for mobile users to face spam and fraudulent calls. Cases of financial fraud are increasing rapidly through fake calls coming in the name of banks. To solve this problem and increase trust with customers, the Reserve Bank of India (RBI) has taken an important step.
RBI started number 2 series
RBI has launched two new phone number series for banks and financial institutions. This number will be used for series transactions and marketing calls. The aim of this initiative is to protect users from fraudulent calls and identify genuine calls. So that customers do not face any problem in identifying bank numbers and fraud numbers.
Will be able to use only ‘1600’ series for bank calls
According to the new system of RBI, now banks will have to use phone numbers starting with 1600 for transaction related calls. This means that any call related to any financial transaction will start from number 1600. This will make it easier for users to differentiate between real and fake calls.
140 series will have to be used for promotional calls and SMS
RBI has approved the second series starting with 140 numbers for marketing calls and SMS. These numbers will be used for services like personal loan, credit card and insurance. This initiative will help users differentiate between genuine bank offers and fake claims.
Big step towards stopping fraud
Incidents of online and phone fraud, where fraudsters pose as bank representatives and steal huge sums of money from people. Such frauds are continuously increasing. With this initiative of RBI, talking to banks will be safer and more reliable than before. This step of RBI will not only provide relief to the users, but will also reduce the problem of spam calls to a great extent.