Indian Railway: Indian Railways has launched a new app named RailOne for passengers. This app is an attempt to bring all railway services at one place. That is, now ticket booking, train information, complaint, feedback or platform ticket, everything can be done from a single app.
According to the Railway Ministry, the RailOne app will provide all the services like reserved (IRCTC), unreserved (UTS), and platform ticket booking, PNR status, train tracking, coach position, Rail Madad Rail Madad and travel feedback at one place. Its aim is to relieve passengers of the hassle of downloading different apps and provide a seamless digital experience.
Special features of RailOne app
Now there will be no need for separate apps like IRCTC Rail Connect, UTS, Rail Madad, eCatering and National Train Inquiry System. RailOne will have all these services.
Now there is no need to remember different passwords for every app. In RailOne, all services can be used with a single login. Passengers who already use IRCTC RailConnect or UTSonMobile will be able to sign in to RailOne with their old login.
Railway e-wallet
It will have the facility of digital wallet, through which payment for tickets or other services can be done faster. It will be safe through mPIN or biometric login.
Registration and Guest Login
Registration has been kept very easy for new users. The app can be opened only with mobile number and OTP.
Available on both Android and iOS
This app can be downloaded on both Google Play Store and Apple App Store.
Why was RailOne created?
Till now many services of Railways run on different apps –
IRCTC Rail Connect: For reserved ticket booking
UTS: For tickets without reservation
Rail Madad:For complaint or feedback
eCatering Food on Track: to order food
NTES:For Train Status and Live Tracking
Managing all these apps was a hassle for passengers. RailOne will save both time and memory space by combining all these in one platform.
IRCTC app problems
Over the past few months, the IRCTC app has faced frequent technical glitches and server down issues, especially during Tatkal booking. Many passengers complained about this on social media and tagged Railway Minister Ashwini Vaishnav and expressed their problems. RailOne is expected to improve these problems.