HDFC Bank Alert: India’s largest private sector bank HDFC has issued an alert for its customers. Actually, many HDFC Bank services will not be available to customers for four days. According to the bank, due to maintenance, banking services will be temporarily closed on January 17, 18, 24 and 25. This step will help in providing better banking experience.
January 17: Forex prepaid card service will not be available.
HDFC Bank said that on January 17, Forex prepaid card service will be operated from 2:00 am to 5:00 am (3 hours). During this period, forex card reloading will not be possible through prepaid card, netbanking and instant reload portal. However, customers can reload the Forex Card using NetBanking and Mobile Banking, which will be processed on the next working day (T+1).
18th and 25th January:UPI service will not be available
Maintenance will be done on UPI service on 18th and 25th January.
18 January: From 12:00 am to 3:00 am (3 hours).
25th January: 12:00 AM to 3:00 AM (3 hours).
During this period, UPI transactions on HDFC Bank’s current and savings accounts, RuPay Credit Card, HDFC Mobile Banking App and UPI services on TPAPs (third party apps) will remain closed. Merchant UPI transactions will also be affected.
24-25 January: ChatBanking, SMS Banking and PhoneBanking IVR
HDFC Bank has announced to work on ChatBanking, SMS Banking and PhoneBanking IVR services from 10:00 PM on January 24 to 2:00 AM on January 25 (total 16 hours). During this period, all these services will not be available to the customers.
Alert for customers
HDFC Bank has sent this update to customers through registered email address. The bank has requested its customers to use other options during these dates and times. HDFC Bank says that this necessary maintenance is being done to further improve their service. However, customers have been advised to make their financial planning keeping these dates in mind.
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