The postal department has now increased its base-based e-KYC biometric authentication facility. Now it has also been implemented in recurring deposits (Recurring Deposit – RD) and Public Provident Fund (PPF) schemes. Earlier this digital facility was limited to some small savings schemes like monthly income scheme (MIS), Time Deposit (TD), Kisan Vikas Patra (KVP), and National Saving Certificate (NSC).
This facility has been started from 23 April 2025 on India Post Network across the country. Earlier on 6 January 2025, this facility was launched to open a new Post Office Saving Account (POSA).
Now transactions will be done without form
Under the new system, customers can now open RD and PPF accounts. Also, you can deposit money in them, take loans on these accounts, repay loans and also withdraw from PPF. That too without any physical form (eg pay-in slip or withdrawal voucher).
Services through biometric
According to the Department of Posts, more services will be added to it. These include closing the account, updating nominee and transfer of account.
Masked base for safety of customers
The Aadhaar number will be hidden (masked) on all biometric transactions forms, such as XXX-XXX-1234. If a document is deposited without masking, the post office staff will hide the first 8 points in it with black pen or sketch pen.
The Department of Posts has directed all post offices and CBS-CPC that Aadhaar number should be masked on every form. Whether it is an account opening form, KYC form or photocopy of Aadhaar.
How will the biometric -based process work?
If the money is being transferred from the post office saving account, then that account depositor should be a single or joint type B account. In such a situation, SB-7 form will not be required as biometric verification would have already been done.